Shipping policy
🍪 Freshness & Fulfillment
At Cookie Flo, freshness is everything. All orders are baked fresh and fulfilled Sunday through Thursday to ensure your cookies arrive at peak quality.
- Orders placed Friday or Saturday will be fulfilled the following Sunday.
- Orders placed Sunday–Thursday are fulfilled the same day or next available fulfillment day.
- We do not ship on Fridays or Saturdays to ensure no cookies sit over a weekend.
Please plan your order accordingly, especially for gifting or special occasions. If you need a specific delivery date, contact us before placing your order.
📦 Ordering for Offices & Groups?
If you're ordering for an office, event, or group delivery, please keep in mind:
- Cookies are baked fresh and ship Sunday–Thursday only — plan your order so delivery falls on a Monday–Friday workday.
- We recommend ordering by Sundayto ensure delivery by Friday.
- If your office is closed on the expected delivery day, cookies may sit unrefrigerated — we recommend scheduling delivery when someone will be present to receive them.
- For large or time-sensitive orders, contact us before placing your orderso we can coordinate the best ship date.